What Are Virtual Consultations And Why Should You Offer Them On Your Website?
Welcome to the 21st Century, where consumers invest in fast, convenient, and affordable services. Virtual consultations are an alternative to full consultations and exams in the office. SmileSnap virtual consultations can add tremendous value to your practice in many ways.
4 Reasons to Offer Virtual Consultation On Your Website
“I don’t have enough time.” We’ve all heard this excuse before. Maybe we’ve even made it ourselves. Time is valuable to everyone because it’s the only resource we can’t get back.
A lack of time is one of the top reasons that patients avoid going to the doctor or dentist. Skipping out on routine visits can lead to the need for more drastic treatments down the road. Regular checkups and exams ensure patients avoid the progression and consequences of oral infections and diseases.
Synchronous SmileSnap video consultations (live video) are typically 30 minutes or less. By American law, lunch breaks are at least 30 minutes. This should be enough time for patients to complete a live consultation without the inconvenience of taking time away from work, school, or family to drive across town and back.
Asynchronous consultations (recorded video) are an even more flexible option. This feature allows practices to deliver an incredibly personalized virtual treatment plan, providing them with the information they want before they come into your office.
Patients can also conveniently take pictures of the current state of the teeth, share x rays, or even take photos of their insurance cards securely. Having access to this wealth of knowledge can help dentists create customized treatment plans before the patients schedule in-person visits, increasing their case acceptance rate.
SmileSnap virtual consultations allow dentists and dental hygienists to prescreen patients before in-person visits. This saves valuable chair time, which means providing more opportunities to help more patients.
Maximize Your Case-Acceptance Rate
Case acceptance is essential to a growing dental practice. Presenting patients with SmileSnap’s virtual options builds trust and removes barriers to comprehensive care. SmileSnap software doesn’t require buying additional equipment. Patients value and return to dental providers that practice efficient, consistent, and convenient care.
Capture 2-3 Times More Website Leads
An overwhelming majority of prospective patients leave healthcare websites without action. SmileSnap is proven to increase patient engagement and conversation directly from your website. Dentists can customize different aspects of the SmileSnap widget (such as colors, logos, and question) to streamline their professional brand.
Deliver the Modern Standard of Engagement
Modern times call for modern solutions. SmileSnap software allows doctors and patients to connect virtually via video and messaging. Wireless engagement is a unique way to build rapport with patients before meeting them in person.
Here are some tips for using SmileSnap to build trust with patients:
- A personalized, asynchronous introduction video can show patients who you are and what you practice.
- Patients and health providers can message each other directly and securely in the app.
- If a patient must be referred to a specialist, this introduction can be conducted through live video to ease social anxiety.
- Patients can ask clarifying questions via live video without leaving the comfort of their surroundings.
Register for SmileSnap Today
The future of dentistry is now. Don’t miss out on all that virtual consultations have to offer your patients and dental practice! Improve your business by scheduling a quick demo with us today.
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About the Author: Natalie Marinos is an expert dental marketer and a key member of the dental marketing team at My Social Practice. My Social Practice is a dental marketing company located in Salt Lake City, Utah. Natalie is passionate about helping dental practices grow. If you’d like to book one of the members of My Social Practice’s speaking team, you can do that HERE. Interested in learning more about the benefits of SEO for dental practices or our dental websites service, you can learn more here. Also please read our Google My Business reviews.