Exploring AI with Industry Experts

The dental world is evolving—and fast! In a recent webinar, we teamed up with Ann-Marie DePalma, CDA, RDH, MEd, to take a closer look at how AI is reshaping everything from patient communication to diagnostics and beyond.

Whether you’re a tech-savvy team already using dental AI tools or you’re just getting curious about what AI could mean for your practice, this presentation offered a practical, insightful look at where dental technology is headed and what you can do to keep up.

Highlights from the Discussion

In this engaging session, Ann-Marie brings her decades of experience in clinical hygiene and practice management consulting to the table, breaking down AI in a way that actually makes sense. From its historical roots to how machine learning and natural language processing work, we cover a wide range of foundational topics.

Then, our own Adrian Lefler dives into how My Social Practice is using AI to streamline marketing for dental practices—specifically through our custom-built AI assistant, Annie. Adrian demos how AI-powered web chat and phone agents are already increasing new patient appointments and reducing missed calls without overwhelming front-office teams.

We also preview our new eBook, co-authored with Ann-Marie, which expands on everything we covered during the event.

What You’ll Learn in This Webinar

Understand the basics of AI – What it is, how it developed, and how it’s used across healthcare and dentistry.

Discover clinical & administrative applications – From voice perio charting to radiographic diagnostics and practice management insights.

See real AI tools in action – Including Annie, our AI assistant that answers chats, books appointments, and even takes phone calls using real-time patient data.

Learn about ethical considerations – Including HIPAA compliance, hallucinations in large language models, and how to evaluate AI vendors for your practice.

Walk away with practical steps – Whether you’re ready to adopt new tools or just want to start the conversation with your team, you’ll get clear takeaways and expert guidance.

Watch the full presentation or grab the free eBook! ↓↓↓

Meet the Presenters:

Adrian Lefler, CEO and Co-founder of My Social Practice

Adrian Lefler, CEO of My Social Practice, is a seasoned expert in the dental marketing industry with 14 years of experience. He is widely recognized for his engaging and informative presentations. Based in Suncrest, Utah, Adrian shares his life with his wife, four children, and a lively mix of pets. My Social Practice is a leading dental marketing company, and Adrian is passionate about helping dental professionals succeed in this dynamic field.

Ann-Marie DePalma, CDA, RDH, MEd

Ann-Marie DePalma, CDA, RDH, MEd has developed programs to provide practices and individuals with the tools to be productive, profitable and patient centered. Over her career as a hygienist, educator and consultant, Ann-Marie has empowered groups and individuals to be the best they can be.