Your 24/7 AI Front Office Assistant
Dental practices miss 35% of incoming calls on average.
Your office will never miss another one.
Real patient phone calls with Annie
Click to play the recorded phone conversations
“Do you accept my insurance?”
“What are your hours?”
“I need to schedule an appointment”
“Annie answers an insurance question”
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“Wow, I talked to her and it blew my mind. I am ready to get started.”
Answers questions using your policies, procedures, and data
Annie is trained on your office, just like your employees. This ensures that when your patients ask a question, Annie gives an accurate and helpful response.
Schedules directly into your appointment book
Annie integrates with all major PMSs to look up available time slots, as well as schedule, reschedule, and confirm appointments. All without stealing time from your front desk.
Your Front Office’s
New Best Friend
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Frequently Asked Questions
Will AI replace dentists?
No, AI is not replacing dentists. While AI technology is advancing rapidly, it serves to enhance, not replace, the work of dental professionals. AI-powered tools are helping dentists analyze X-rays more accurately, detect cavities and disease earlier, and even operate robotic arms for precise procedures. These advancements improve efficiency and diagnostic accuracy, but they don’t replace the expertise, judgment, and patient care that only a dentist can provide. Rather than eliminating the role of dentists, AI supports dentists, enabling greater productivity and better patient outcomes.
How can AI be used in dentistry?
AI is transforming dentistry in three main areas: AI dental marketing, practice management, and clinical care.
- Dental Marketing: AI helps practices create engaging content such as imagery, music, dental logo design, social media posts, SEO website copy, and more, making it easier to attract and connect with patients.
- Practice Management: AI is streamlining operations by managing web chat, capturing missed phone calls and integrating with patient management systems to verify insurance, update patient information, and improve internal workflows.
- Clinical Care: AI supports dentists with diagnostic tools like AI-enhanced X-ray analysis for detecting cavities and disease and assists with innovative technologies such as robotic arms and 3D imaging to improve patient care.
These advancements make dental practices more efficient, accurate, and patient-focused.
Will AI replace dental teams?
No, AI will not replace dental team members, but it will take over some routine tasks, allowing the team to focus on building strong patient relationships. AI cannot replace the human touch—it’s not conscious, doesn’t form relationships, and doesn’t understand itself in the way a person does. However, AI can act as an entry point for engaging potential patients, starting the conversation, and then passing that relationship to a team member.
For example, AI can provide 24/7 phone coverage, addressing the issue of missed calls—a common source of lost revenue. On average, dental practices miss 32% of inbound calls, potentially losing $100,000 to $150,000 annually when patients can’t reach the practice. Patients typically don’t leave messages or call back, and they prefer to avoid voicemail. AI can capture these calls, offering immediate support and ensuring patients feel attended to before handing them off to the dental team to continue building a meaningful relationship.
What are the disadvantages of AI in dentistry?
While AI offers many benefits, there are some challenges when implementing it in a dental practice:
- Integration Complexity:Integrating AI with existing practice management software can be technically challenging, requiring careful setup and adjustments to ensure smooth operation. The integration of AI into a PMS system should be managed by a technically proficient dental marketing or support company.
- Staff Training Requirements: Dental teams may need comprehensive training to use AI tools effectively, which can take time and temporarily disrupt daily workflows.
- Data Privacy Concerns: Using AI involves handling sensitive patient information, raising concerns about data security and the need for HIPAA compliance with privacy regulations.
Addressing these challenges requires planning, training, and careful data management to ensure AI enhances patient care and practice efficiency.
What is the future of AI in dentistry?
The future of AI in dentistry is incredibly promising. With hundreds of millions of dollars invested in AI technology and rapid advancements from companies like Meta, OpenAI, Google, and Tesla, AI is progressing at an unprecedented rate. The goal for many of these companies is to develop generative AI—intelligent systems capable of not just providing information but also solving complex human challenges, such as climate change and disease.
As AI technology continues to improve, the dental industry will inevitably benefit. New tools like Annie for dentists are emerging to help dental teams deliver the highest quality of care, streamline practice management, improve dental marketing with AI, and enhance patient experience. Dental practices that embrace AI will gain a competitive edge, improving profitability and outperforming those that don’t integrate these advancements.
The future is still unfolding, but dental AI is already set to revolutionize how dental practices operate and deliver care. Dental practices that adapt to this evolving technology will be positioned to provide better solutions, improve patient outcomes, and drive greater efficiency and success.
