Dental Reputation Management That Builds Trust
Reputation management that acquires Google reviews, increases new patient appointments, and builds a robust online directory listing presence, for higher search engine rankings.
What’s Included in our Reputation Management Service
Reviews Acquisition
You’ll get more online reviews than you ever have with our reviews acquisition software. Why? It integrates directly with Google, Facebook, and Healthgrades allowing your patients to leave authentic, trustworthy reviews in just a couple clicks.
SMS Text Requests
Text review requests directly to your patients so they can easily leave one for your practice.
PMS Integration
This integration allows you to send requests automatically when your patients check out.
Review Responses
Google prefers that dental practices respond to their reviews immediately. It helps your Google My Business account rank higher in Google Maps.
We set up an automated response system that will immediately post replies to your reviews. Do what you do best, uninterrupted with reputation management tasks.
Find out how we can significantly increase your reviews in 90 days!
Patient Communication
An important part of your reputation is your accessibility. Allow patients and potential patients to easily get ahold of you using our advanced messaging aggregation software. Our all-in-one inbox will assure that you never miss an appointment opportunity or message again!
Texting
Receive and respond to text messages using the landline you already have.
Web Chat
Chat in real time with website visitors. Don’t worry if you miss a chat, our Chatbot has you covered.
Video Chat
Want to have a quick video consultation with a patient? We make that possible too!
Social Media
Aggregate all messages from Meta and Google into this inbox. No need to check multiple accounts a day!
Directory Creation & Cleanup
Potential patients search for a dentist on Google, Facebook, Apple Maps, and countless other directories. Your practice information should show up on every directory.
We will identify which listings your practice doesn’t show up in and create new accounts on your behalf.
Can people currently find you? Or are your directory listings a mess?
Reporting & Goal Setting with a Dedicated Consultant:
Your reputation management consultant acts as your very own marketing manager. They’ll consistently send reports that visualize your practice’s reputation score, conversation rates, etc. With these stats, they’ll set goals with you and train you in reputation management best practices.
Have any questions along the way? Your consultant will offer recommendations and answer your questions anytime.
What Our Clients are Saying:
Frequently Asked Questions
What is dental reputation management?
Dental reputation management is the process of improving and protecting your dental practice’s online reputation through patient reviews, directory listings, and local search visibility. A strong online reputation helps attract more patients and build trust before a patient ever contacts your office.
Why is dental reputation management important for dentists?
Most patients read online reviews before choosing a dentist. Effective dental reputation management helps increase patient trust, improve conversion rates, and strengthen your dental practice’s visibility online.
How can dentists get more Google reviews?
The best way to get more Google reviews is to consistently ask satisfied patients for feedback and make the review process easy. Many dental practices use automated review software to send review requests by text or email, helping generate more reviews with less staff effort.
How do Google reviews affect dental SEO?
Google reviews are an important local SEO factor because they help establish trust, relevance, and authority. More positive reviews can improve your visibility in Google Search and Google Maps while helping attract more new patients.
What should a dentist do after receiving a negative Google review?
The best approach is to respond professionally, acknowledge the patient’s concerns, and invite them to continue the conversation privately. A thoughtful response demonstrates excellent patient care and can help protect your dental practice’s reputation.
Can negative dental reviews be removed?
Some reviews that violate Google’s policies may be eligible for removal, but most legitimate reviews will remain online. The most effective strategy is to continue generating positive patient reviews and maintain a professional response to negative feedback.
What are dental directory listings and citations?
Dental directory listings and citations are online references to your practice’s name, address, phone number, website, and business information. Consistent listings across Google Business Profile, Healthgrades, Yelp, Apple Maps, and other directories help improve local SEO and online visibility.
Do dental directory listings help local dental SEO?
Yes. Accurate dental directory listings help search engines verify your practice information, strengthen local ranking signals, and improve your chances of appearing in Google Maps and local search results.
How many Google reviews should a dental practice have?
There is no perfect number, but dental practices with a steady flow of recent reviews often perform better in local search results. Consistently collecting new reviews is typically more valuable than reaching a specific review count.
What is the best reputation management software for dentists?
The best dental reputation management software helps practices generate more reviews, monitor online feedback, manage directory listings, and improve local SEO. Solutions designed specifically for dental practices can automate much of the review collection and reputation management process.
How long does it take to improve a dental practice's online reputation?
Most dental practices begin seeing improvements within a few months of consistently collecting patient reviews and managing their online presence. Long-term success comes from maintaining a steady review generation process and responding professionally to patient feedback.
