Word Of Mouth Marketing And Your Practice

By October 16, 2011 September 5th, 2021 No Comments

WE THROW THE TERM “word of mouth marketing” around a lot. Why? Because word of mouth marketing is not only unique, but it’s also one of the most effective dental marketing tactics. Today’s social media marketing channels, platforms, and communities are taking word of mouth marketing to the next level—and visionary dental and orthodontic practices are taking advantage of this opportunity.

People Love To Talk, Both On and Offline

We’re hardwired that way. Not too many years ago, before social media’s transparency, people didn’t trust internet sources. Why? Because essentially the internet only contained a bunch of online brochures (called dental websites). All a business had to do was hire a fancypants ad agency to write a bunch of flowery text for their printed brochure, then put it online. It was static, boring, untrusted, and never challenged, verified, acclaimed, or shared.

Now, the conversations that only took place over the backyard fence years ago are taking place online. Real conversations and honest, dynamic, online interaction have made word of mouth online highly credible:

social media marketing for dentists

Nearly All Of The Things People Say Are Positive

Chances are, when people talk about your practice online, or share something about your practice online, the conversation will likely be positive.

dental social media

Online Word Of Mouth Is Incredibly Fluid, Fast-Paced, and Credible

According to WOMMA, more people trust word of mouth than other forms of online information when they’re forming opinions about businesses.

social media for dentists



The Word of Mouth Marketing Association helps “encourage and amplify this natural phenomenon while respecting and protecting its honesty and integrity.” To learn more about WOMMA, you can visit their site by clicking on the image below.

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Graphic images, courtesy of WOMMA.


Are You Ready?

Take greater advantage of word of mouth marketing. It’s the right time to keep your dental or orthodontic practice on the leading edge. Contact us today.


marketing for dentists


About the Author: Jack Hadley is one of the founding members of My Social Practice located in Salt Lake City, Utah. He is passionate about helping dental practices grow their patient base exponentially by using dental marketing strategies. If you’d like to book Jack or one of the other members of My Social Practice’s speaking team, you can do that on our dental marketing consultant page. Interested in learning more about the benefits of SEO for dentists, and our incredible dental website offering? Learn More!