We were so glad to have Laura Hatch, founder of Front Office Rocks, on this installment of Dental Digital Marketing Discussions! Named one of Dental Products Report’s Top 25 Women in Dentistry for 2016, Laura specializes in “real world” office training — helping dental practices increase efficiency, case acceptance and patient retention.
While clinical expertise is essential to a dental practice’s success, trends are showing that patient satisfaction increasingly depends on the experience surrounding treatment. Listen as Jack and Laura discuss what you can start doing in your office today to create an experience patients will share with family and friends, such as:
- Being remarkable enough to earn patient engagement
- Developing your team’s confidence in bringing up social media
- Creating a practice environment that is comfortable, fun and inviting
Learn more about how Laura Hatch can help make your dental practice more productive and profitable at FrontOfficeRocks.com.
