
Published April 7, 2025 | Updated October 2026
Quick Answer: Ask every patient for a Google review with a short text that includes a direct link to your review page, sent shortly after their visit. Make the request an automatic part of checkout, give your team one low-pressure script, and reply to every review. Never offer patients anything in exchange, ask for a specific star rating, ask patients to name a staff member, or set staff review quotas. Google’s policy bans all four.
What do senior prom and Google reviews for dentists have in common? Asking for either one feels vulnerable, embarrassing, and awkward, and an elaborate gimmick can seem like the only way forward. Put down the glitter poster that says “Will u go to my Google Reviews page pls? Yes or no?” There’s an easier way.
To get more Google reviews for your dental practice, ask every patient (not just the ones you expect to be happy) with a short text that includes a direct link to your Google review page, sent shortly after their visit. Make the request an automatic part of checkout so nobody has to remember, give the whole team one simple, low-pressure script, and reply to every review you receive. Don’t offer patients anything in exchange, ask for a specific star rating, ask patients to name a staff member, or set per-person review quotas. Google’s review policy prohibits all of these, and reviews gathered that way can be removed.
Here’s the good news: your patients are already looking. According to BrightLocal’s 2026 Local Consumer Review Survey, 97% of consumers read reviews for local businesses, and 85% say positive reviews make them more likely to choose one. (More numbers in our roundup of dental patient review statistics.)
If you’re like me and skipped prom to watch a Star Wars marathon in your sweatpants, you may be tempted to opt out of asking entirely because you’re unique and special and not like other girls—er, I mean, dentists. You can’t afford to. Reviews boost your local SEO, shape nearly every new patient’s decision, and build trust before you ever shake a hand, fill a cavity, or pick out a matching corsage and boutonniere.
Ready to become review-rich and reputation-ready? Hop in our metaphorical limousine and let’s go.
Table of Contents:
- Is your dental practice set up to get Google reviews?
- How can dentists get more Google reviews?
- What’s the best way to run a Google reviews campaign?
- What should you avoid when asking for Google reviews?
- What should you do with your reviews once you have them?
- How do you make Google reviews a habit?
- Frequently Asked Questions
Is your dental practice set up to get Google reviews?
Your practice is ready for reviews when your profiles are complete, your reviews are recent, you have a repeatable plan for asking, and your whole team knows that plan. Run through this quick self-diagnosis (the non-medical kind; shockingly, I am not a qualified doctor, or at least that’s what the lawyers keep saying).
✅ Are you showing up where patients actually look?
If you don’t have fully built-out profiles on Google, Facebook, and Healthgrades, you’re basically invisible to new patients who are comparison-shopping. Make sure:
- Your Google Business Profile (the free listing that shows your hours, photos, and reviews in Google Search and Maps) is claimed, verified, and up to date
- Your practice details (address, phone number, hours, photos) are correct everywhere
- You’re regularly posting updates on those platforms (bonus points for that sweet, sweet local SEO juice)
✅ When did you get your last new review?
If your newest review is more than a few weeks old, you have a recency problem. A glowing review from 2019 is nice, but in internet years that’s practically prehistoric.
Consistent new reviews show patients and search engines that you’re active and still delivering great care. That’s why review velocity matters more than total volume for Google Maps rankings.
✅ Do you have a plan for asking?
If your current strategy is “don’t bother anybody and hope someone is nice to us online,” congratulations, you need therapy. (Note: I have been informed once again that I’m not allowed to tell you that you need therapy without emphasizing that I am in no way qualified to make that assessment.)
You may be a people pleaser. You’re also not going to get more reviews. You need a repeatable system built into your daily workflow, not a hilariously cute belief in the goodness of the online community.
✅ Is your team in the loop?
Has your team talked about reviews lately? Do they know when the request goes out and what to say? If not, this article will be an invaluable guide, like the Bible. Unless you’re not religious, in which case feel free to treat it like another book of great import, such as The Return of the King or Curious George Rides a Bike.
How can dentists get more Google reviews?
Dentists get more Google reviews with three habits: make reviewing effortless, ask every patient at the right moment, and run a team system that tracks requests instead of results. Your team is already juggling appointments, schedules, and anxious patients, so the system has to be simple, repeatable, and woven into the everyday routine.
These three strategies get more Google reviews for dentists without overwhelming your team or cornering patients with awkward, silent, meaningful eye contact as they schedule their next exam.
1. How do you make it stupid-easy for patients to leave a review?
Text every patient a direct link to your Google review page shortly after they leave. No typing, no searching, no “find us on Google” scavenger hunt.
If a patient has to jump through digital hoops to leave feedback, it’s not happening. If it takes more than a few taps on my phone to order a pizza, dinner is going to be a spoonful of peanut butter and the last ten pieces of cereal from three different boxes. Your patients are the same way.
The sweet spot is shortly after the appointment, once they’re back in the car or home on the couch. The visit is still fresh, nobody’s hovering, and the link is right there on their phone.
Use dental review software (cough ours cough) to automate Google review requests, so the text goes out every time without anyone remembering to send it.
A simple text looks like this:
Hi [First Name], thanks for choosing [Practice Name] today! If you have a minute, we’d really appreciate your honest review on Google: [link]
To recap:
- 🚫 Don’t rely on “Hey, if you get a chance…”
- 🚫 Don’t imply threat of bodily harm just because you have your hands in a patient’s mouth
- ✅ Do send a direct link they can tap once to review
2. When is the right time to ask every patient for a review?
Ask every patient, right after their visit, while the experience is fresh. Not just the regulars who leave smiling. Every single one.
Here’s why “everyone” is the rule. Google’s policy prohibits review gating (selectively asking only the patients you expect to leave positive reviews). Picking out happy patients at the morning huddle is exactly that, and reviews gathered that way can be removed.
The upside is that asking everyone is easier on your team, not harder:
- No guesswork. Nobody has to scan the schedule and play matchmaker.
- No awkward judgment calls. The front desk doesn’t have to decide who “seems happy enough.”
- A more believable profile. A steady stream of honest reviews reads as real to patients, and to Google.
Timing still matters. A request that lands shortly after a good visit gets a far better response than one that shows up a week later, buried between a shipping notification and a group chat about someone’s fantasy football league.
3. How do you build a team system that keeps reviews coming in?
Build the request into checkout, give everyone the same script, and keep score on requests sent, not reviews received. You still get the team energy. You just change what’s being scored.
Make the ask automatic. When the review text is triggered by checkout in your practice software, nobody has to remember. Every patient gets the same request, every time.
Give the team one shared, low-pressure script. When a patient checks out, the front desk can simply say:
“You’ll get a quick text from us with a link in case you’d like to share your experience on Google. Honest feedback really helps us, and it helps other patients find us.”
That’s it. No star ratings, no “mention Jessica!”, no pressure.
Track requests sent, not reviews received. The number your team controls is whether every patient got the ask. Watch that number, fix gaps when it slips, and let the reviews follow.
Celebrate the process, and celebrate reviews as they arrive. Read a great new review out loud at the team meeting. Give high-fives. Just don’t tie rewards to review counts or star ratings. Google’s policy now bans staff review quotas, and rewards based on reviews are a fast way to lose the reviews you earned. Wondering whether you can incentivize Google reviews at all? Here’s the full breakdown.
Form alliances. Heal old grudges. Forge bonds in the heat of battle. Lose a companion on the harrowing journey and learn to carry on through the grief. Redeem a fallen enemy, then fall in love. Ask them to prom. It’s all connected.
Ideas to get buy-in:
- Role-play the script at a team meeting until it sounds natural
- Tape a cheat sheet behind the front desk
- Share new reviews in your team chat as they come in
- Hire a wizard to guide your team with sage wisdom
What’s the best way to run a Google reviews campaign?
The best Google reviews campaign is a consistency campaign: every patient gets a request, every review gets a reply, and the team rallies around doing both every day. Think of it less like a one-time promotion and more like a season.
We have now reached the point in the article where I attempt a sports analogy. Please lower your expectations.
Imagine your dental practice is a team. A scrappy underdog team. Maybe you’re in the playoffs, or the semi-finals, or the dental division league cup thing? The point is, you’re trying to win. And in this game, the points come from running the play right every single time.
What goal should your practice set? (A.K.A. the score you need to win the sports thing)
Set a process goal, not a review count: every patient gets a review request, and every review gets a reply within a day or two. Post it somewhere your team can see it. Maybe it’s the breakroom whiteboard. Maybe it’s a glittery poster next to the coffee machine. Use stickers, maybe.
Explain to your team why this matters:
- More honest reviews = better local visibility
- Better visibility = more patient calls
- More calls = your victory dance in the end zone
How do you hype the team like it’s halftime in the locker room?
Keep the energy inside the huddle, not aimed at patients. Make it fun and loud for your team, and keep it calm and low-pressure for patients.
That means no checkout signs pleading for reviews and no “help us win” pitches at the front desk. Patients should hear one friendly heads-up (“Watch for a text from us”), then get the link on their own time.
Bonus plays (look at me go):
- Kick off the campaign with a team meeting and a script run-through
- Shout out a great new review at your weekly meeting
- Post review milestones on social like you just won a championship ring or a Stanley Cup (which is not just a viral drink tumbler but an actual sports trophy, I Googled it)
How do you rally your team? (There’s no “I” in practice… wait… no, start over)
Rally your team around the play, not the points. Assign clear roles (who confirms texts go out, who replies to reviews) and check in on how it’s going.
Create a scoreboard if you want, but track the right stats: requests sent and replies posted. Never rank team members by reviews collected or reward them for five-star feedback. Celebrate the team for running the play consistently, then celebrate each new review as it arrives.
The best part? Once you get into a rhythm, collecting Google reviews for dentists isn’t a chore. It’s just part of the daily game plan.
(That was a beautiful series of metaphors. Put me in, Coach, I’m ready.)
What should you avoid when asking for Google reviews?
Avoid waiting too long to ask, leaving your team without a script, ignoring reviewers, and anything that breaks Google’s review policy. (I considered going all-in on a maritime navigation metaphor here but decided against it. Nobody wants to sea that.)
Heh.
Anyway, here are four review request icebergs to dodge, illuminated by the lighthouse of my dental marketing expertise. For a deeper dive, see these dental review mistakes that sink practices.
Anyway, here are four review request icebergs to dodge, illuminated by the lighthouse of my dental marketing expertise.
What happens if you wait too long to ask?
The longer you wait, the less likely patients are to leave a review at all. People get busy. Life happens. Villages get sacked by marauding buccaneers. Once patients are back in the real world, leaving a review slides way down their to-do list.
Have your review software send the text shortly after the visit, automatically. If some patients prefer paper, a card with a QR code tucked in with their appointment receipt gives them a way to review later, at home, on their own time.
Why can’t you just tell your team to “figure it out”?
Because “just ask more” without training or a script is a fast track to a whole lot of nothing. No one wants to feel awkward or unsure about what to say.
Give your team tools they can actually use: the shared script, a quick role-play at a team meeting, or a cheat sheet taped behind the front desk. Give them a treasure map, jeez.
Why shouldn’t you ghost your reviewers?
Because replying shows appreciation, signals to future patients that you care, and helps your local SEO. They took the time to leave a review, so don’t leave them marooned.
Reply to the 5-star reviews too. Keep it warm and general, and never confirm the person is a patient or mention their treatment:
“Thank you so much for the kind words, Katie! Our team works hard to make every visit comfortable and quick. Ye be a real treasure.”
What does Google’s review policy not allow?
Google’s review policy bans incentives, review gating, steering what patients write, staff quotas, and on-premises pressure. Here’s the short list, based on Google’s prohibited and restricted content policy:
- Don’t offer patients anything in exchange for a review.
- Don’t ask only the patients you expect to be happy.
- Don’t ask for a specific star rating.
- Don’t ask patients to mention a staff member by name.
- Don’t set staff review quotas.
- Don’t pressure patients to review while they’re still in the office.
The staff quota and staff-name rules were added to Google’s policy on April 17, 2026. Breaking any of these can get reviews removed from your profile.
What should you do with your reviews once you have them?
Once the reviews start coming in, put them to work: share them on social media, feature them on your website, reply to every one, and use the feedback to improve. Stopping now would be like having your crush say “yes” to prom and then forgetting to pick her up. You’ve gotta take those reviews to the high school gym, slow-dance to a few ’80s ballads, and ask them to be your girlfriend.
Let’s bring it all full circle, folks.
How should you show off reviews on social media?
Turn your best reviews into simple, branded posts. A quote card with your logo and colors goes a long way. Try:
- A weekly “Fan Friday” post featuring a great review
- Short patient quotes layered over a team photo
- Instagram Reels of team members reading their favorite reviews aloud
- Letting me diagnose your patients based on their reviews. Oh, come on, it will be fun! (Note: once again, the enemies of entertainment would like me to reiterate that I am not a medical professional. They also say I’m not very funny, which I thought was just mean-spirited. Jealousy is a disease, you can write that down.)
Pro tip: get a patient’s permission before featuring their full name or photo, and tag the review platform or use hashtags like #DentalCare to boost reach.
Where should reviews go on your dental website?
Put reviews where patients make decisions: your homepage, a testimonials page, and next to your booking buttons. Your website shouldn’t just talk about how great you are, it should offer proof. Feature real patient reviews:
- On your homepage or a dedicated “Testimonials” page
- In sidebars or footer banners across your site
- As trust badges near calls to action like “Book Now” or “Request Appointment”
Make it clear that your staff would make a trustworthy fellowship if a patient were in possession of a magical artifact of pure evil requiring destruction in the fiery depths of the earth. You know, the kind of thing we all consider when looking for a new dentist.
Should you respond to every Google review?
Yes, every single one. Leave no survivors, take no prisoners. Mercilessly express your gratitude and be ruthless in your pursuit of civil discourse.
A quick reply tells the reviewer and future readers that you care. Keep it simple, warm, and HIPAA-safe (HIPAA is the federal law that protects patient health information, so no confirming someone is a patient or mentioning treatment). For example:
“Thanks so much, Mike! We love hearing this. Helping people feel comfortable is what our team is all about.”
For a quick script, here’s our tip for responding to positive reviews.
For negative reviews (they happen), respond quickly and professionally. Show empathy, don’t discuss any details of care, and invite the person to call the office to resolve it offline. Our full guide covers how to respond to dental Google reviews, good and bad.
How can reviews improve your patient experience?
Reviews are free feedback, so look for patterns and act on them. If you keep seeing the same praise (“I loved how friendly the hygienist was! Her pirate voice was excellent and period-accurate! Five stARRs!”), lean into it.
If there are constructive comments (or very rude and hurtful ones), bring them to your next team meeting and use them to improve the patient experience. And maybe cry. It’s good for you.
How do you make Google reviews a habit?
You make Google reviews a habit the same way patients make flossing one: do it every day until it’s automatic. You know how you tell patients flossing should be a habit? Reviews are your floss now. Well, and also real flossing, that’s important for dentists, too. Just do it regularly, alright?
Getting more Google reviews for dentists doesn’t have to be awkward or overwhelming. Ask every patient, send a direct link, reply to everything, and play by Google’s rules. With the right tools, a motivated team, and several excellent metaphors to guide you, you can turn patient praise into a steady stream of new patients and a pristine reputation.
Want the bigger picture? Or, if you’d rather hand off the asking, monitoring, and replying, our reputation management service automates the whole process.
Frequently Asked Questions
How do I get more Google reviews for my dental practice?
Ask every patient for a review by text shortly after their visit, with a direct link to your Google review page. Automate the request at checkout so it never gets skipped, give your team one simple script, and reply to every review. Skip incentives, star-rating requests, and staff quotas, since Google’s policy prohibits them.
What's the easiest way to ask dental patients for a Google review?
The easiest way is an automatic text with a direct review link, sent shortly after the appointment while the visit is still fresh. At checkout, the front desk can mention that a text is coming. Patients tap once and review on their own time, with no searching and no pressure.
Why are Google reviews important for dentists?
Google reviews drive local SEO and patient trust. Recent, steady reviews help your practice show up in Google Maps and local search, and 97% of consumers read reviews before choosing a local business. Reviews act as digital word of mouth, so a current profile makes your practice look active, trustworthy, and worth calling.
Can I offer patients or staff incentives for Google reviews?
No, not for patients. Google prohibits offering anything in exchange for a review, including discounts, gifts, or raffle entries. For staff, you can celebrate a team that consistently sends review requests, but rewards can’t be tied to review counts or star ratings. Here’s more on whether you can incentivize Google reviews.
How many Google reviews does a dental practice need?
At least 20, and realistically more. BrightLocal’s 2026 survey found 47% of consumers won’t use a business with fewer than 20 reviews. Aim to match or beat the top practices in your area, and keep new ones coming every week. See our dental patient review statistics for more benchmarks.
Can I ask patients for a review while they're still in the office?
You can let patients know a review link is on its way, but don’t pressure them to write one on the spot. Google’s policy prohibits on-premises review pressure, including handing patients an office tablet to review on. Send the link by text after they leave so they can review privately, whenever it suits them.
Is it okay to ask patients for a five-star review?
No. Google’s policy prohibits asking for a specific star rating, and that includes “if you loved your visit, give us five stars!” Ask for honest feedback instead. If your care is great, the ratings will reflect it, and honest reviews are more believable to patients reading your profile anyway.
About the Author: Megan Nielsen is an SEO strategist and the Grand Overlord of copywriting at My Social Practice. My Social Practice is a dental marketing company that offers a full suite of dental marketing services to thousands of dental practices throughout the United States and Canada.




![[Byte Sized Podcast Ep. 63] Overpromised and Under-Deployed: The Dental Tech Buying Problem - google reviews for dentists - My Social Practice - Helping dental practices find new patients dental technology](https://mysocialpractice.com/wp-content/uploads/2026/10/byte-sized_ep63-100x100.jpg)

