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What A Dental Practice Can Learn From Best Buy About Social Media

By September 15, 2011July 26th, 2022No Comments

YOU MAY BE ASKING YOURSELF, “What on Earth could our practice learn about dental marketing from a company like Best Buy?!”

It’s a fair question…

In the short video clip below, Best Buy’s CMO, Barry Judge, shares an insightful point of view about social media marketing that absolutely has direct application to your dental practice.

Social media marketing for dentists is changing the way businesses interface with patients. Dental practices with vision see these changes as opportunities—and they’re doing something about it. They’re becoming part of the conversation.

The Target Need Not Be Everyone

In the old days of marketing, the idea was simple—get your name out there! SCREAM to get the attention of the masses. The idea was that the practice that could scream the loudest wins. Never mind those things that differentiate your practice from the others… This is a screaming contest. Billboards, direct mail, radio, magazines, etc. allowed you do something you always dreamed of… compete with everybody else based on selection and price! Right? Wrong.

That’s still the thinking inside less-than-progressive practices. Does that bring the kind of patients through your door that you want? Keepers? Those who love and appreciate what you do?

Seth Godin (serial entrepreneur dubbed by many as “America’s Greatest Marketer”) puts it this way:

“First, ten. This, in two words, is the secret of the new marketing. Find ten people. Ten people who trust you/respect you/need you/listen to you… Those ten people need what you have to sell, or want it. And if they love it, you win. If they love it, they’ll each find you ten more people… Repeat… This approach changes the posture and timing of everything you do. You can no longer market to the anonymous masses. They’re not anonymous and they’re not masses. You can only market to people who are willing participants.”

Today, Messages Are Much More Personal

Now, we’re talking WITH patients and prospective patients, not AT them. It’s harder to control the message because of the variety of ways conversations are shared. You no longer get to tell people what to think.

Our current patients and prospective patients are giving us lots of information about the things they’re looking for in a dental practice—if we choose to listen to it.

It Doesn’t Happen Overnight

Social media marketing for a dental practice is a long-term commitment—NOT a quick fix. It takes time and patience. Those who “get it” are (and will continue to) reap the benefits.

Now’s the time to purposefully get on board—or be left behind. To get started using social media to market your dental or orthodontic practice click >HERE, or call us at (877) 316-7516

Begin Finding New Dental Patients with Social Media Marekting for Dentists

The social media world is a noisy place, and if you want to stand out, you have to do something different. You need social media content that can make people stop scrolling, shake their heads and think “that’s why I love social media marketing!” The key is not to try and target everybody- social media content shouldn’t be for everyone. You need social media content that will target a specific group of patients in the vicinity of your dental practice.

Additional Benefits to Dental Social Media

One important and often not thought of benefit of dental social media is the improvement to dental SEO. SEO for dentists is positively effected by dental social media signals. The more interaction that you get with your patients on social media accounts the more improvement in your dental SEO. And don’t forget about your reputation. Social media engagement is a brilliant form of dental reputation management.


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About the Author: Blake Hadley is the president of My Social Practice located in Salt Lake City, Utah. He is passionate about helping dental practices grow their patient base exponentially by using digital dental marketing strategies. If you’d like to book Blake to speak at your next event you can do that on our dental marketing expert page.